Terms of service

TERMS OF SERVICE

Effective Date: February 16, 2026

SECTION 1 — SCOPE & ACCEPTANCE

These Terms of Service (“Terms”) constitute a legally binding agreement between you and 8A Climbing (“8A Climbing,” “we,” “us,” or “our”) regarding your use of 8aclimbing.com (the “Site”).

  • By accessing the Site, you confirm you are the age of majority in your jurisdiction.

  • Nothing in these Terms limits your rights under applicable Canadian Consumer Protection Laws.

SECTION 2 — THE MADE-TO-ORDER MODEL

As a made-to-order business, our products are governed by specific production constraints:

  • Variations: Minor variations in print placement, color saturation, stitching, or fabric texture are inherent to the on-demand process and do not constitute defects.

  • Device Display: We strive to display product colors accurately; however, we cannot guarantee that your device’s screen will accurately reflect the physical color of the product.

  • Production Start: By placing an order, you acknowledge that production begins shortly after purchase, which limits the window for cancellations or changes.

SECTION 3 — MODIFICATIONS & PRICING

  • Price Changes: Prices for our products are subject to change without notice.

  • Service Changes: We reserve the right to modify or discontinue any product or part of the Site at any time.

  • Accuracy: While we strive for 100% accuracy, we do not warrant that product descriptions or website content are error-free. We reserve the right to correct any errors, including after an order has been submitted.

SECTION 4 — BILLING & ACCOUNT INTEGRITY

  • Refusal of Service: We reserve the right to refuse any order. This may include orders that appear to be placed by dealers, resellers, or distributors.

  • Accuracy of Information: You agree to provide current, complete, and accurate purchase and account information.

  • Payment Security: All payments are processed through PCI-compliant third-party providers (e.g., Shopify Payments). 8A Climbing does not store full credit card numbers on our local servers.

SECTION 5 — PAYMENT DISPUTES & CHARGEBACKS

  • Mandatory Resolution: You agree to contact hello@8aclimbing.com to resolve any issues before initiating a chargeback or payment dispute with your bank.

  • Dispute Rights: 8A Climbing reserves the right to dispute any "Item Not Received" claims where carrier tracking confirms delivery to the address provided at checkout.

  • Consequences: Fraudulent chargebacks may result in the permanent blacklisting of your account and address from our Site.

SECTION 6 — INTELLECTUAL PROPERTY

All content on this Site—including but not limited to logos, original climbing-inspired designs, graphics, product artwork, and text—is the exclusive property of 8A Climbing.

  • You may not reproduce, duplicate, or "scrape" any portion of our designs for commercial use without express written permission.

  • Infringement of our intellectual property will be pursued to the fullest extent of the law.

SECTION 7 — THIRD-PARTY LINKS & TOOLS

We utilize third-party services (Shopify, Print-on-Demand partners, Analytics).

  • We are not liable for any harm or damages related to the purchase or use of goods, services, or content made in connection with any third-party websites.

  • Complaints or questions regarding third-party products should be directed to the third party.

SECTION 8 — USER SUBMISSIONS

If you send us creative ideas, reviews, or photos (collectively, "Comments"), you grant 8A Climbing an unrestricted, royalty-free license to edit, copy, and publish them in any medium. We are under no obligation to pay compensation for Comments or to respond to them.

SECTION 9 — SAFETY & PRODUCT USE DISCLAIMER

  • Non-Technical Gear: 8A Climbing products are lifestyle apparel and accessories. They are not safety equipment, load-bearing devices, or Personal Protective Equipment (PPE).

  • Non-Load Bearing: None of our products (including bags, straps, or apparel) are rated for climbing, anchoring, hauling, or life-safety applications.

  • Assumption of Risk: Climbing and training are inherently dangerous. 8A Climbing is not responsible for any injury or death resulting from the use of our products or the activities performed while wearing them.

SECTION 10 — LIMITATION OF LIABILITY

To the maximum extent permitted by law, 8A Climbing (including its owner and contractors) shall not be liable for any indirect, incidental, or consequential damages. Our total liability shall not exceed the amount you paid for the specific product that gave rise to the claim.

SECTION 11 — INDEMNIFICATION

You agree to indemnify and hold 8A Climbing harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to your breach of these Terms or your violation of any law or the rights of a third party.

SECTION 12 — FORCE MAJEURE

8A Climbing is not liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to: natural disasters, wildfires, mountain weather events, pandemics, labor strikes, or government-mandated closures.

SECTION 13 — GOVERNING LAW & JURISDICTION

These Terms and any separate agreements shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada. Any legal action or proceeding shall be brought exclusively in the courts located in Alberta, Canada.

SECTION 14 — CONTACT INFORMATION

Questions about these Terms should be sent to:

Email:

hello@8aclimbing.com 

We typically reply within 1–2 business days.